Privacy Policy
Updated at May 3rd, 2026
solemates.mu (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by solemates.mu.
This Privacy Policy applies to our website and its associated subdomains (collectively, our “Service”) alongside our application, solemates.mu.
By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.
Definitions and Key Terms
- Cookie: small amount of data generated by a website and saved by your web browser.
- Company: Sole Mates Mauritius LTD, (Lot 70, Morc. WestCape, Tamarin).
- Country: Mauritius.
- Customer: person or organisation using the Service.
- Device: any internet-connected device.
- IP Address: unique number identifying a device online.
- Personnel: individuals employed or contracted.
- Personal Data: information that identifies a person.
- Service: the solemnates.mu service.
- Third-party service: external partners or providers.
- Website: solemates.mu
- You: the user of the Service.
What Information Do We Collect?
- Name / Username
- Phone numbers
- Email addresses
- Mailing addresses
- Billing addresses
- Debit/credit card numbers
Use of Third-Party Information
We may collect information from social media or third-party services and fraud detection providers.
Sharing Information
We may share personal and non-personal information with:
- Advertising and marketing partners
- Affiliates and business partners
- Service providers (hosting, email, payments, etc.)
- Authorities where required by law
How We Use Your Information
- To personalise user experience
- To improve our website
- To improve customer service
- To process transactions
- To manage promotions and surveys
- To send emails
Email Usage
You may unsubscribe at any time using the opt-out link provided in emails.
Data Retention
We retain your data only as long as necessary and remove or anonymise it when no longer required.
Data Protection
We use security measures including SSL encryption. However, we cannot guarantee absolute security.
International Transfers
Your data may be transferred and stored in countries outside your jurisdiction.
Your Rights
You may update, correct, or delete your data by contacting us. Some limitations may apply.
Personnel Data
Information provided by employees or applicants is used for HR purposes.
Business Transfers
Your data may be transferred in the event of a merger or sale.
Affiliates
We may share data with affiliated entities under this policy.
Governing Law
This policy is governed by the laws of Mauritius.
Your Consent
By using our service, you consent to this Privacy Policy.
External Links
We are not responsible for third-party websites linked from our service.
Cookies
We use cookies to improve functionality. Disabling them may impact usability.
Blocking Cookies
Blocking cookies may prevent full use of the website and require manual deletion.
Remarketing
We may use remarketing to show ads to previous visitors.
Payment Information
Payment details are securely stored and processed.
Children's Privacy
We do not knowingly collect data from children under 13.
Changes to Policy
We may update this policy and notify users of significant changes.
Third-Party Services
We are not responsible for third-party services accessed through our platform.
Contact Us
Email: solematesmu@yahoo.comsolematesmu@yahoo.com